Technical FAQ

• Certain virtual media options require administrative privileges on the client PC (for example, drive redirection of complete drives).

Note: If you are using Microsoft Vista, turn User Account Control off:
Control Panel > User Accounts > User Account Control > turn off.
If you would prefer not to change Vista account permissions, run Internet Explorer as an administrator. To do this, click the Start Menu, locate IE, right-click it and select Run as Administrator.

• KVM target servers must support USB 1.0/2.0 connected drives.
• KVM target servers running Windows 2000 must have all of the recent patches installed.
• USB 2.0 ports are both faster and preferred.