Question |
Answer |
| Equipment |
| I have computers at multiple sites. How do I
use the Avocent DSR switch to provide access? |
The DSR switch can be deployed wherever computers or servers
are located. It connects to your network. Your technicians
and administrators can access the attached devices directly
from their desk. |
| Can the DSR switch provide access to other devices? |
The DS Series has a wide variety of connection adaptors.
Use the VT100 serial adaptor to access routers, DSU or other
networking devices. |
| How do I get access if my network connection to a site is
down? |
The DSR switch has a port that can be connected to a modem.
This provides access to the site when the IP connection is
not working. By connecting the router or DSU to the DSR switch,
you can diagnose WAN or server problems. |
| Do I need to order a rack mount kit separately or does it
ship with the appliance? |
A rack mount kit is shipped with the appliance for easy
installation. |
| Operation |
| I use remote control software to manage my remote locations.
How is your solution different? |
The DSR switch connects to the keyboard, video and mouse
port of the computer. Unlike remote control software, the
DS Series products do not require a functioning operating
system, network stack, or application to be running to access
the computer. By connecting externally, a CTRL-ALT-DEL command
can be sent to reboot the computer. During the boot up, the
BIOS can be accessed or the boot can be single-stepped in
order to troubleshoot boot problems. Remote control software
cannot give boot level access. |
| Sometimes I need to cycle power to a device to reset it.
How do I cycle power remotely? |
The DSR2035 switch has a built-in power control port. By
connecting this port to an Avocent SPC power control device,
you can remotely check power starts and cycle power. This
eliminates calling someone at the location to explain which
power switch they need to cycle. |
| How do the dual network interfaces function? |
The dual network interfaces act together to provide failover
protection. Only one interface will be active at a time; however,
should the active interface lose network connectivity, the
other interface will take over to maintain network availability
to the DSR appliance. The appliance has the same IP address
regardless of which network interface is active. |
| Performance |
| Depending on my site, my link speeds can be different. How
does the DSR1020 switch handle different speeds? |
The DSR switch uses the Avocent Dambrackas Video Compression®
(DVC) algorithm. It provides selections to reduce the number
of colors, including a gray scale selection, to operate over
a variety of link speeds including speeds of a dial modem. |
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