The solution has to be very flexible, as dynamic system and marketing requirements are to demand constant configuration changes in the network. Network Administrators praised the ease of configuration and flexibility of the TS units, as well as their high reliablity which required them little attention.

Network Analysts praised the features built into the products. They were well-engineered and they could be used for RAS, backup system alerting, as well as paging when network communication was not available. Direct monitoring of the TS ports was remarkably simple and all required parameters were configurable. The Sun break-safe was an essential feature for a reliable interface to the Sun servers. TS units were Linux-based and had incomparable flexibility.

The Cyclades units are also an integral part of the disaster prevention and recovery plan, as they are to play a key role in the quick course of actions involved in the network reconfiguration and recovery process.