Mirapath Value Entertainment Company Wants Best Out of Band Solution
Challenge:
  • Customer needs out of band access to routers, switches, servers and UPS'  using a dial-up connection for 22 US and 11 International WAN sites.
  • Customer feature requirements are internal modem, minimal additional adapter/cabling requirement, ease of set up, strong security authentication and international warranty support.
  • Customer also has a target budget number which includes all international shipping and customs/duties charges.
Solution:
  • Based on customer requirements, Mirapath recommended three different console servers to the customer, highlighting their similarities, differences, and impact on installation and usage of the device.
  • Mirapath solution specialist provided onsite demo of all three solutions. Customer had the opportunity to test each solution interface.
  • Based on Mirapath’s recommendations and onsite demo, customer made a well researched and confident decision.
Result:
  • Mirapath dropped shipped to each and all individual locations arranging for international logistics and documentation. – Customer internal overhead of cutting multiple Purchase Orders and coordinating their own logistics was minimized.
  • Mirapath included the appropriate international power cord for each international site – customer was confident that they could install locally without further research on correct power cords and unnecessary down time.
  • Mirapath had best practice session with customer lead engineer to jump start the installation process – saved customer time and maximized value of IT equipment investment.
  • Entire project was delivered under budget and 33 sites were delivered on time.