Customer needs out of band access to routers, switches, servers and UPS' using a dial-up connection for 22 US and 11 International WAN sites.
Customer feature requirements are internal modem, minimal additional adapter/cabling requirement, ease of set up, strong security authentication and international warranty support.
Customer also has a target budget number which includes all international shipping and customs/duties charges.
Solution:
Based on customer requirements, Mirapath recommended three different console servers to the customer, highlighting their similarities, differences, and impact on installation and usage of the device.
Mirapath solution specialist provided onsite demo of all three solutions. Customer had the opportunity to test each solution interface.
Based on Mirapath’s recommendations and onsite demo, customer made a well researched and confident decision.
Result:
Mirapath dropped shipped to each and all individual locations arranging for international logistics and documentation. – Customer internal overhead of cutting multiple Purchase Orders and coordinating their own logistics was minimized.
Mirapath included the appropriate international power cord for each international site – customer was confident that they could install locally without further research on correct power cords and unnecessary down time.
Mirapath had best practice session with customer lead engineer to jump start the installation process – saved customer time and maximized value of IT equipment investment.
Entire project was delivered under budget and 33 sites were delivered on time.