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Doing Business With Us
To place an order:
- Call 1 877 MIRAPATH or 1 877 647-2728
- Fax purchase order to 1 408 521-0520
- Email sales@mirapath.com
Payment terms and methods
We accept VISA, Mastercard and American Express credit cards. Money order, wire transfer and cashier's check payments are also welcome.
We do offer credit terms. Please fill out our credit application. It generally takes 7-10 business days to approve your credit. Standard
payment term is net 30 days from date of invoice.
If the customer does not fulfill Mirapath's credit requirement, payment in full is required prior to order confirmation. Mirapath
reserves the right to place a customer on credit hold, in which event we shall promptly notify the customer.
When paying with your credit card, please provide:
- the full name on the card
- billing address
- telephone number your credit card company has on file
Inaccurate information may cause delays in processing your order.
Customers agree to pay interest on all past-due balances at the highest rate allowed by law.
Delivery
Products delivered are shipped Free on Board (FOB) Cupertino, CA, unless otherwise specified.
For accurate leadtime, contact your sales associate or the customer service department.
Title of equipment passes to customer upon shipment.
All products are shipped insured via FedEx, UPS or other shipping couriers.
Return policy
If not completely satisfied, customers may return products to Mirapath within 30 days for a refund on the purchase price,
less shipping and handling costs and a 15% restocking fee.
Customer must return products to Mirapath in original packaging and condition. Customer assumes responsibility for the shipping charges as well as the risks for loss and damage during shipment.
All returns must be accompanied with a valid Return Merchandise Authorization (RMA) number.
Returns after 30 days, will be at Mirapath's discretion.
For more information on Returns, go to Support under RMA process.
Service and support
Mirapath is committed to providing the highest quality of service and technical support.
Mirapath customers are also fully entitled to manufacturers' service and support.
Warranty and optional service plans
Warranty and optioanal service plans varies depending on product purchased. Ask your sales associate for details.
Governing law
This terms and conditions shall be in all respects governed by the laws of the State of California.
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