Mirapath is fast growing computer hardware value added reseller focused in datacenter and lab infrastructure. We provide datacenter management solutions to a wide variety of customers: Fortune 500, government agencies, universities, start-ups. We are channel partners with the leading manufacturers in this space. Our customers include Stanford University, Juniper Networks, Cisco, Brocade, HP, Nokia, among others. If you are a person who has the vision to imagine things beyond the expected and possesses the ingenuity to bring them to the marketplace, then consider a future with mirapath.

Available Positions: Inside Sales Represenatative, Sales & Support Engineer

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Inside Sales Representative

Location: Cupertino
Department: Sales
Type: Full-time
Position:Inside Sales Representative with advancement opportunity

Role & Responsibilities

• Support account managers in all areas of growing and supporting customer accounts and relationships.
• Research technical solutions, create compelling customer proposals/presentations/emails
• Generate quotes and follow up with customers through closing and post sales issues
• Address and resolve any customer concerns
• Build relationships and trust with customers, vendors and internal channels
• Develop and cultivate qualified leads including setting up appointments/web demos with existing customer base and new prospects
• Deepen and broaden existing customer relationships
• Attend trainings on Mirapath and partner solutions
• Be an integral part of the sales cycle
• Track sales activity and forecast opportunities in Salesforce
• Opportunity for advancement based on performance

Qualifications

• At least 2 years of solid work experience. Sales experience preferred
• Bachelors in Engineering, MIS, Computer Science, Business, Economics or related
• Excellent verbal and written communication skills
• Solid interpersonal skills -- ability to built rapport with others
• Ability to learn quickly, multi-task, be resourceful
• Ambitious, with initiative and drive, wants to learn
• Strong work ethics and positive attitude
• Excellent time management, organizational skills, and follow through
• Excellent with Microsoft office applications
• Prior experience and interest in enterprise technology preferred
• Wants to be in sales

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Sales & Support Engineer

Location: Cupertino
Department: Sales & Techincal Support
Type: Full-time
Position: Sales Engineer, Tech Support, Professional Services Engineer

In this position, you will be wearing 3 main hats: Sales (pre-sales) Engineer, Tech Support (post-sales), Professional Services Engineer

Sales Engineer

• Work closely with customers and account managers during the pre-sales process to identify and analyze their technical and business needs
• Apply your knowledge to propose solutions
• Educate the customer on the benefits/value add of our solutions
• Create appropriate technical remote and on-site demos
• Collaborate with the sales team on solutions comparisons and customer proposals
• Research new solutions that would further deliver value to our customers

Tech Support

• Provide on-site and remote technical support
• Must have high level of phone etiquette, integrity and professionalism
• Strong ability to troubleshoot and provide resolution to customers
• Resourcefulness and thoroughness are key
• Document cases in Salesforce.com

Professional Services

• Install and configure the Mirapath solutions: power strips, console servers, software management platforms
• Create written deliverables to customers
• Ensure that statement of work is accurate and deliverables meet the requirements

Qualifications

• 5+ years of related experience, with exposure and understanding of data center and lab infrastructure
• BS in Computer Science, Electrical Engineering
• Proactive, eager to learn
• Strong sense of accountability, responsibility, and ownership
• Passionate about enterprise technology
• Ability to wear multiple hats
• Effectively interact with customers and vendors
• Time management and prioritization skills
• Ability to learn new concepts and technologies easily
• Ability to share technical knowledge with sales team and customers in appropriate and effective ways
• Comfortable managing multiple projects simultaneously

Technical Qualifications

• Very strong IT infrastructure knowledge. Networks, LAN/WAN operations, VPN, server support
• Fundamental knowledge of data center, lab or co-location infrastructure. Power (single phase, 3 phase, capacity calculations), cooling, airflow, cable management, fiber optics, copper, BMS systems
• Solid knowledge of TCP/IP, DHCP, DNS, HTTP
• Linux experience 1- 2 years (scripting a plus)
• Experience and understanding of Active Directory, Radius, TACACS
• Experience and understanding enterprise switches, routers and firewalls
• Experience with virtual environments

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How to Apply

To apply Send your resume (in the body of the email, not as an attachment) and a short cover letter (include what interests you about this position and salary range) to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Mirapath is always looking for qualified individuals, Should our culture and company philosophy match yours, please send a resume to This e-mail address is being protected from spambots. You need JavaScript enabled to view it